Return Eligibility at wholesale amazon suppliers
Items must be unused and in their original packaging.
Returns must be initiated within 14 days of receipt.
Non-Returnable Items at wholesale amazon suppliers
Perishable goods, custom products, and items marked as final sale.
Return Process in wholesale amazon suppliers
Contact us at info@mastersdistributor.com.
Provide order details and reason for the return.
Ship the item back to our return address (at your cost unless the return is due to our error).
Refunds at wholesale amazon suppliers
Refunds are processed within 5–7 business days after receipt and inspection.
Refunds will be issued using the original payment method.
Exchanges at wholesale amazon supplier
Exchanges are subject to product availability and processed similarly to returns.